Services - Frenger Consulting
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The following is a partial list of our services
- Analysis of existing service processes and structures
- Identification of new service potential
- Development of new service concepts
- Restructuring of an existing service organization
- Structure new national and international service organizations
- Development and optimization of processes and strategies
- Service standardization support
- Identification and definition of proper KPIs (Key Performance Indicators)
- Development of business models for your service, as well as service products
- Support for changing from reactive to active service
- Support for internal and external service marketing
- Service management workshops
- Monitoring introduction and use of industry 4.0
- Monitoring implementation of developed strategies, concepts and processes
- Support for introducing a CRM System in the service organization
- Support for service employee recruiting
If you need a service that is not listed, please contact us.