Projects - Frenger Consulting

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Selected successfully executed projects

  • Structured international service
  • Planned and supervised development of a technology center with clean room technology
  • Converted a regional service installation into an outsourced sales and service center
  • Optimized processes for international warranty and claim management
  • Introduced international service standards
  • Introduced a CRM system to support international after-sales service in locations in Germany and China
  • Planned and established a training department for international assembly, start up and service staff
  • Reorganized and redesigned a customer training center
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