Projects - Frenger Consulting
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Selected successfully executed projects
- Structured international service
- Planned and supervised development of a technology center with clean room technology
- Converted a regional service installation into an outsourced sales and service center
- Optimized processes for international warranty and claim management
- Introduced international service standards
- Introduced a CRM system to support international after-sales service in locations in Germany and China
- Planned and established a training department for international assembly, start up and service staff
- Reorganized and redesigned a customer training center